Our Core Values and Principles
We believe in passionately building an extraordinary company, with a happy and respectful environment, living with an entrepreneurial spirit, where our people can contribute and grow and where TRUST and our VALUES are at the heart of everything we do to positively serve and impact our clients and our communities.
Trust and Integrity
In everything we do and say: “We deliver on our word. We are transparent, fair and honest”
We build trust by honoring our commitments and we earn our reputation by delivering on our word. Our thoughts, actions and words are always aligned. We strive to create an environment where our suppliers, customers, partners, and lenders TRUST every member of our organization. We are transparent, fair and honest in all interactions inside and outside our organization.
We go the Extra-Mile
“We enjoy going above and beyond to achieve extraordinary results”
We proactively seek opportunities and enjoy going above and beyond to achieve extraordinary results, build lasting relationships, and exceed expectations. We go out of our way to take care of each other. We are disciplined, and we never give up! We take the initiative to drive results and to quickly solve problems.
Our People are at the heart of our company
“Our greatest asset is our people. We live with an attitude of Growth and Service”
We treat each other with respect, courtesy and professionalism. We support one another and we challenge each other constructively. We work as a team to help each other accomplish individual and company goals. We live with a strong sense of belonging, and we work with an attitude of service toward our communities, colleagues, clients, and vendors.
Commitment and Responsibility
“We take personal accountability to achieve excellent results”
We take personal accountability for our actions. We set goals and high standards to achieve excellent results. We empower our people by providing the tools, training, support, and autonomy that they need to achieve their personal and business goals. We strive to be efficient and deliver the quality promised. We work hard and smart.
Communication
“We practice the platinum rule! And proactively communicate clearly”
We proactively communicate in a way that builds lasting relationships and generates trust. We strive to set clear expectations and alignment across the organization. We listen to understand and always communicate in an open, respectful, timely, and effective way. If there is a misunderstanding, We take the first step to resolve it constructively and quickly. The Platinum Rule: Treat others how you want to be treated.
Passionate and Exceptional Attitude
“We love what we do, and we let it show”
We passionately believe in our company, our clients, our products, and our opportunities. We bring enthusiasm, creativity and a "can-do" attitude in every interaction, and we generate excitement and commitment by sharing our optimism and successes. We create a fun and productive team environment, while providing an amazing experience for our customers. We are proactive to understand our client’s business, anticipate their needs and help them make better decisions.